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Empayar: The Melaka Chronicles
Empayar: The Melaka Chronicles
Empayar: The Melaka Chronicles

Privacy Policy

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  1. Introduction Empayar: The Melaka Chronicles https://empayarthegame.com/ values your trust and is committed to protecting your privacy. We are a Malaysia-based company, developing products to enhance your gaming experience. Please review this Privacy Policy and provide your consent to continue using our services.
  2. Data Collected

Data Storage Location
We are based in Malaysia, with servers hosted in secure facilities compliant with data protection laws. Your data is securely stored, adhering to applicable privacy regulations.

Registration Data
When you register on our website, we store your username, email address, and any additional information provided in your user profile. You may edit or delete your personal information at any time (except for your username). Our administrators can also access and manage this data to assist you.

Purchase Data
To access premium features or support, you may need to provide purchase information such as transaction IDs or receipts. This information is stored securely to validate your access and provide customer support.

Support Data
If you submit support requests, the information you provide will be stored in our ticketing system. We ensure that only necessary data is collected and stored to address your queries effectively.

Comments
When you leave comments on our website, we collect the data provided in the comment form, along with your IP address and browser user agent string for spam detection purposes.

Contact Form
Information submitted via our contact forms is sent to our support email and stored securely for customer service purposes. This data is not shared with third parties or used for marketing.

Analytics Data
We use analytics tools to track anonymous website usage. No personalized data is collected. If you wish to opt out, please use the opt-out options provided by the analytics service.

Cases for Using the Personal Data
We use your data to:

  • Verify and identify users during website usage.
  • Provide technical support and updates.
  • Ensure account security and prevent fraudulent activity.
  • Customize the user experience.
  • Maintain site performance and administrative functions.
  1. Embedded Content Our site may include embedded content (e.g., videos, social media plugins). Embedded content behaves as if you visited the original website, and these external sites may collect data according to their policies. Services we use include:
  1. Cookies Our website uses cookies to enhance your experience. Cookies are small text files stored on your device to retain preferences and track usage. You can manage cookie settings in your browser. Cookies used include:

Necessary Cookies (All Visitors):

  • Session cookies to identify and secure your session.

Necessary Cookies (Logged-In Users):

  • Authentication cookies to verify your account.
  • User-specific cookies to customize your interface.
  1. Who Has Access to Your Data Your data is accessible only to:
  • System administrators.
  • Support team members (when required to assist you).
  1. Third-Party Access to Your Data We do not share your personal data with third parties unless required to provide services. Our trusted partners include:
  • Payment Gateways: To process transactions securely.
  • Support Systems: For handling support requests.
  1. Data Retention Your data is retained as long as necessary to provide services or until you request its deletion. Data retained for legal or security purposes cannot be deleted upon request.
  2. Security Measures We use SSL/HTTPS protocols to encrypt communications and protect your data. In case of a breach, affected users will be notified promptly, and necessary measures will be taken.
  3. Your Data Rights You have the right to:
  • Request a copy of your personal data.
  • Request deletion of your personal data (subject to legal obligations).
  1. Third-Party Websites Our website may link to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before engaging with them.
  2. Release of Your Data for Legal Purposes We may disclose your data if required by law or if necessary for legal proceedings. You will be notified if such actions are taken, unless prohibited by law.

For any questions or concerns about this Privacy Policy, please contact us at:

  1. By email: support@uniVRse.com 
  2. By phone number: +60187777876 or +60356133771